Frequently Asked Questions

We have put together a list of most asked questions by numberless emails submitted to our team and below you can select through these and see our answers. Saving you time and helping you make the decision whether our team can help you.

Choose Your Question:

9:00 AM to 5:00 pm Monday through Saturday, Pacific Standard Time.

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No we are just power users whom have been using the software for since it's public introduction and now are offering our services to others that are in need of help.

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Yes of course, there is no limitation. You can view the videos as often as needed to become a true CLAD Genius software power user.

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We will provide updates on our videos anytime there is a major change in the CLAD software, which requires a new video to be made. Currently each month new videos are produced for you to stay ahead on your posting.

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If you are posting roughly 3000 ads locally per month you should allocate around $150 as your budget. If you are posting posting roughly 3,000 nationwide per month per month you should allocate around $750 as your budget.

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You need to figure in the cost of the CLAD Genius software, Forwarded Phone Lines, Captcha Entry Service, and IP Solution. This can be anywhere from $200-$1,000/month depending on your posting volume. This market is not cheap but the rewards can well exceed your start up and monthly costs.

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Yes if you have already purchased our Essential or Ultimate training packages you can purchase more training time inside the members area of Clad Training.

If you have purchased our Self Serve video package you need to first purchase our Essential or Ultimate training package.

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Inside the CLAD Training members you will be able to notify us of your available schedule to receive your training for the CLAD Genius software.

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We guarantee you that you will receive the support that you have paid for. We will teach you how to properly use the CLAD Genius application and stay current with all their latest software updates and changes.

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Sorry you are looking for a posting company to do your marketing campaign for you, this is not what we are here for. We will teach you how to properly use CLAD Genius however the rest is up to you to do the actual work involved with setting up accounts, phone numbers, posting, etc.

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We do our best to offer support to our clients as fast as possible. Please remember that we are helping multiple clients at the same time. This does cause brief delays to responses please have patience.

Please remember if you are in need of the priorty support please purchase our Ultimate Training Package. To purchase the Ultimate Training Packakge please click here.

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No refunds are available once your login information has been sent via email.

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To cancel your CLAD Tranining subscription in your web browser go to www.plimus.com. They will ask you to provide your Order Reference # and the Email account you made payment for your subscription. Or you can call them Plimus @ 1-866-312-7733.

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No we cannot guarantee that your ads will go live. You must question any indivudal or company that answers yes to that question. With there being so many variables that go into ads being ghosted, we will show you what steps you need to take to help minimize your problems. Though we can not guarantee that your ads will go live.

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No, we do not offer any refunds. The rules of the posting game changes on a daily basis and it depends on what and you are trying to post and where you want to post it. We do our best to help you within the scope of our training package available, but as mentioned above we do not provide a guarantee that your ads will go live. If your ads do ghost we have still provided the agreed services unable to provide you with a refund.

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With our Self Serve package you receive access to our videos and resource section you may receive support via our ticket system. If you are interested in priority, team viewer and skype support you can upgrade your plan please click here.

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Proceed to the Team Viewer website at www.teamviewer.com. Click the Start Full Version button. Once the download is open the application and begin the installation. Once it is complete contact our support staff and provide us with your Team Viewer ID and Password.

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Please contact us directly by clicking here and let our helpful team answer any questions you have about CLAD Training.

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